
May 26, 2024
ServiceNow Survey Reveals UAE Consumer Expectations to Build an Ideal Customer Experience
UAE consumers rank healthcare (45%) and government services (38%) as top sectors when it comes to providing the best customer experience.
May 26, 2024
UAE consumers rank healthcare (45%) and government services (38%) as top sectors when it comes to providing the best customer experience.
May 26, 2024
Sprinklr’s proprietary AI, built over the past decade, is focused specifically on deriving insights from unstructured customer experience (CX) data. It leverages more than…
May 26, 2024
Global Chief Experience Officer at Ipsos, Helen Wilson discusses with the Communicate the foundational elements of a CX strategy that can help brands build…
May 26, 2024
VMLY&R’s Chief Experience Officer, Karen Boswell walks Communicate through the ever-evolving expectations of consumers in a digital age. Find out what it is that…
May 26, 2024
Brands in the Middle East are ready to bolster digital CX capabilities, 74% of them are set to invest above USD 200K finds the latest…
May 26, 2024
By: Samer Saad, regional manager, Middle East, AppsFlyer
May 26, 2024
Communicate spoke with Anja Petrovski and Urszula Bieganska to learn more about the new collaboration between the two brands.
May 26, 2024
By Sharmila Mulligan, Chief Strategy and Marketing Officer, Alteryx Inc
May 26, 2024
Communicate spoke with Majid Al Futtaim Retail’s Nalla Karunanithy, to learn more about their new ad-tech solution for e-grocery retail shopping.
May 26, 2024
Socialbaker’s new report highlights how a great customer experience strategy impacts the bottom line.
May 26, 2024
Talkwalker shares insights on how brands are now putting their full focus on customer centric strategies.
May 26, 2024
The new report by Socialbakers highlights the value of chatbots in improving CX and driving ROI across touchpoints.
May 26, 2024
Twitter and Sprinklr teamed up to share some insights on how to best serve customers on the platform.
May 26, 2024
By Christophe Cais, CEO of Albatross CX There is something funny I experience quite often when I visit stores: I enter, browse around, and…
May 26, 2024
Fahd Osman, marketplace leader, IBM Middle East, on old sayings and new ways I’ve always found it funny just how many old-fashioned sayings conflict…
May 26, 2024
Exhibitions are a fantastic way to meet face-to-face with potential clients. For me, it’s not necessarily the most impressive build and design of…
May 26, 2024
Oracle announced that it has signed an agreement to acquire LiveLOOK, a global provider of real-time and visual collaboration technology for co-browsing and…